All Can Be Lost: The Risk of Putting Our Knowledge in the Hands of Machines (5* read)

Most of us want to believe that automation frees us to spend our time on higher pursuits but doesn’t otherwise alter the way we behave or think. That view is a fallacy—an expression of what scholars of automation call the “substitution myth.” A labor-saving device doesn’t just provide a substitute for some isolated component of a job or other activity. It alters the character of the entire task, including the roles, attitudes, and skills of the people taking part. As Parasuraman and a colleague explained in a 2010 journal article, “Automation does not simply supplant human activity but rather changes it, often in ways unintended and unanticipated by the designers of automation.”….Because automation alters how we act, how we learn, and what we know, it has an ethical dimension. The choices we make, or fail to make, about which tasks we hand off to machines shape our lives and the place we make for ourselves in the world.”

Author: Gerd Leonhard

In the words of American poet John Berryman, “the possibility that has been overlooked is the future”. Most of us are far too busy coping with present challenges to explore the future in any depth – and when we do our own cravings and fears often run away with us, resulting in utopias or dystopias that are not very helpful in terms of planning and decisions. Today’s professionals, leaders and their organisations need a dedicated, passionate long-term understanding of the future if they are to successfully navigate the exponential waves of change. For countless individuals and organizations that intelligence is called Gerd Leonhard. View all posts by Gerd Leonhard