“Anticipated spending on experiences such as leisure travel and dining is outpacing spending on goods, according to his company’s research, and he sees it as a direct response to the proliferation of screens. The positive behaviors and emotions human engagement elicits — think the joy of a massage. Now education, health care stores, everyone, is starting to look at how to make experiences human,” Mr. Pedraza said. “The human is very important right now.”
Read more via the NYT: Human Contact Is Now a Luxury Good